CRM & Digital

CRM and Digital
We are experienced in introducing and enhancing  
CRM and Digital processes 
to manage and improve the relationship 
between you and your customers, 
aiming to meet all of the needs 
throughout its lifecycle.
We can help you consolidate customer information
 and documents into a single CRM database 
so you can easily access and manage it, 
as well as automating various workflow processes 
such as tasks, calendars and alerts, 
and giving clients the ability to track performance
 and productivity based on information 
logged within the system.
We are familiar with all major CRM systems, 
including Microsoft Dynamics and Salesforce 
as well as Social CRM which we have successfully undertaken for a number of clients 
including agencies, charities and retail.
We are experienced in dealing with 
larger and initial CRM and digital projects 
with a single customer and end-user focus.
We have also led re-platform projects. 
With a direct approach we can help you develop the correct strategies and KPI's to see your business or charity grow and we are fully conversant 
with Data Protection regulations.

 (C) MTD Media Ltd., 2024

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